A CQI program should primarily focus on:

The primary focus of a Continuous Quality Improvement (CQI) program is improving patient care delivery. This is because CQI is fundamentally about enhancing the quality of services provided to patients through systematic evaluation and feedback mechanisms. By concentrating on the improvement of patient care, the program can effectively identify areas where clinical practices can be refined, leading to better health outcomes, increased patient satisfaction, and overall improvements in service efficiency.

While modifying protocols, identifying incompetent medics, and reviewing patient care reports are aspects of quality management, they serve more as tools or processes within the broader goal of enhancing patient care. For instance, altering protocols may happen as a response to findings from patient care reviews, and assessing the competency of staff contributes to the quality of care indirectly. However, without the central aim of improving patient care delivery, these actions might not lead to meaningful enhancements in the healthcare system. Thus, the essence of a CQI program is closely tied to the continuous pursuit of better patient outcomes, making it vital for those involved in healthcare to prioritize this focus.